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Summary of Contents for UTC Fire and Security M3000

• Page 1 M3000 Installation Manual P/N 460630001H • 15JUNE11..
• Page 2 Copyright Copyright © 2011, UTC Fire & Security. All rights reserved. This document may not be copied or otherwise reproduced, in whole or in part, except as specifically permitted under US and international copyright law, without the prior written consent from UTC Fire & Security, 9 Farm Springs Road, Farmington, CT 06034-4065. Disclaimer THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

• Page 3: Table Of Contents

  Connecting the AC input power to the M3000 .... . .
• Page 4 M3000 Installation Manual Inserting the PXNplus board......39 Removing the PXNplus board .
• Page 5 Troubleshooting your M3000 ....
• Page 6 M3000 backup battery replacement ....
• Page 7 Wiring host computer to first M3000..............27 Figure 10. Wiring host computer to modem or serial printer...........28 Figure 11. Wiring modem to M3000, M/5 or serial printer............29 Figure 12. Wiring upstream (toward the host) using RS-232 ...........30 Figure 13. Wiring downstream (away from the host) using RS-232 ..........31 Figure 14.
• Page 8 M3000 Installation Manual Figure 42. Controller Parameters/Network Configuration form ..........107 Figure 43. Network Configuration form — Dual NIC detected...........109 Figure 44. Controller Parameters/Dial Configuration form ...........110 Figure 45. Controller Parameters/Encryption Keys form............111 Figure 46. Controller Parameters/Badge Formats - Create form..........112 Figure 47.

• Page 9: Preface

  Preface This is the M3000 Installation Manual. This document includes an overview of the product and detailed instructions explaining how to: • Mount the cabinet enclosure; • Install and wire the controller boards, reader boards, digital input (DI) boards, digital output (DO) boards;..
• Page 10 M3000 Installation Manual..

• Page 11: Chapter 1 Introduction

  Chapter 1 Introduction This chapter provides an overview of the M3000 controller along with its technical specifications. In this chapter: Product overview ..... . . 2 Specifications .

• Page 12: Product Overview

  The M3000 enclosure can be wall mounted or rack mounted. The optional M3000 rack mounting kit allows the M3000 to mount directly to a standard 19” EIA rack. The M3000 will occupy 9U within a rack.

• Page 13: Specifications

  Chapter 1 Introduction Specifications For UL-compliant installations, refer to UL compliance on page 147. Enclosure specifications Table 1. Enclosure specifications Enclosure specifications Physical dimensions 17 inches high x 15.6 inches wide x 6.2 inches deep 431 mm high x 396 mm wide x 158 mm deep Operating environment +35F to +122F (+2C to +50C) Humidity range..
• Page 14 M3000 Installation Manual Boards and devices CPU board PXNplus (See CPU specifications on page 5.) Reader boards Reader port power rating: 300 mA maximum per port with a total controller power capacity of 2.7 A 2RP or Number supported: four boards for maximum of eight readers..

• Page 15: Cpu Specifications

  Chapter 1 Introduction CPU specifications Table 2. CPU Specifications PXNplus CPU board Communications interfaces Direct Serial (RS-232, RS-422) Supported Direct Serial Baud Rates 2400 4800 9600 19200 Direct Serial cabling Belden 8723, 2-pair shielded, 22-AWG Dial-up Serial Two options available: •..

• Page 16: Minimum Supported Board Levels For The Pxnplus Cpu Board

  M3000 Installation Manual PXNplus CPU board Offline alarm history capacity 2,000 Picture Perfect 3.x, 2.x Badge capacity 145,000 Offline badge history capacity 5,000 This is a default allocation. The capacity can be re-allocated using the Integrated Configuration Tool. Minimum supported board levels for the PXNplus CPU board If the controller board contains a 4 or 5 digit numeric date code, it can be used with the PXNplus CPU board.

• Page 17: Chapter 2. Installation Planning And Mounting

  Installation planning and mounting This chapter provides instructions for planning your installation and mounting your M3000. In this chapter: Getting started roadmap ....8 Safety.

• Page 18: Getting Started Roadmap

  Installation Manual Getting started roadmap The following is a basic outline for installing and setting up your M3000 system. Some steps may have been done for you depending on what you ordered. Some steps are optional, depending on the additional equipment you plan to use.

• Page 19: Safety

  Chapter 2 Installation planning and mounting Safety Radio interference Note: This is an FCC Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Electrostatic Discharge (ESD) precaution WARNING: Circuit board components are vulnerable to damage by electrostatic discharge (ESD).

• Page 20: Observing Noise Prevention Procedures

  • Keep the break-out at the ends of signal cables as short as possible. • Ground all shield drain wire(s) at the M3000 controller using the grounding studs provided inside the cabinet enclosure. • For communication cables between controllers, ground shield to the upstream controller only.

• Page 21: Mounting

  • Protect the M3000 from hazardous (high) voltages. • Mount the M3000 on a vertical surface with at least six inches (15.2 centimeters) clearance on all four sides to support thermal air cooling. • Locate the M3000 in a place that provides a dedicated AC earth ground. The M3000 must be earth grounded.
• Page 22 The M3000 must be earth grounded. 7. Find the nearest earth ground (such as an electrical box or ground bus). Run wire from the M3000 enclosure ground terminal (top left of enclosure) to the earth ground point. Use wire size in accordance with local and national electrical codes.
• Page 23 Chapter 2 Installation planning and mounting All cables connected to the M3000 must be shielded with the shield terminated as shown here. Figure 2. Typical installation using shielded cable/drain wire - outside and inside the enclosure Outside the enclosure Inside the enclosure..
• Page 24 M3000 Installation Manual 8. Use the #8-32 SEMS screw and #8 flat washer provided to secure the ground lug. Figure 3. Earth Ground Connection Note: The Power/Communications board must be in the far right slot and the CPU board must be in the second right..

• Page 25: Rack Mounting

  5. Fit and tighten approved strain relief clamp in each knockout hole to be used. 6. Find the nearest earth ground (such as, electrical box or ground bus). Run wire from the M3000 enclosure ground terminal (enclosure bottom left) to earth ground point. Use wire size in accordance with local and national electrical codes.
• Page 26 M3000 Installation Manual Figure 4. M3000 controller - rack mounting CAUTION: The M3000 must be earth grounded. Note: When installing boards, the Power/Communications board must be in the far right slot and the CPU board must be in the second right slot next to the Power/Communications board. See Figure 75 on page 145.

• Page 27: Chapter 3 Power/communications Board

  Chapter 3 Power/Communications board This chapter provides information about and instructions for using the Power/ Communications controller board. In this chapter: Introduction.....18 Power setup.

• Page 28: Introduction

  M3000 Installation Manual Introduction The Power/Communications board manages the power and controls the communications for the controller. The recommended communication method is by Ethernet. Figure 5. Power/Communications board layout..

• Page 29: Power Setup

  Controller earth grounding (AC grounding) is a critical element for proper operation. To test the AC power ground: 1. Using an ohmmeter, measure the resistance between the M3000 ground stud and a known good earth ground (metal water pipe or building structural steel frame).
• Page 30 M3000 Installation Manual Figure 6. Wiring AC power through the terminal block CAUTION: • Failure to connect the AC power and earth ground to the terminal blocks provided will result in damage to the controller. • Use a properly sized disconnect device.
• Page 31 Chapter 3 Power/Communications board Figure 7. Fuse location on the Power/Communications board CAUTION: Good earth ground must be made before completing installation.

• Page 32: Installing The Battery Backup, Ac Fail, And Low Battery

  Installing the battery backup, AC fail, and low battery The battery backup acts as a temporary power supply to the M3000 when AC power is lost. The battery included with the enclosure is 12 VDC with a 12 AH current rating. It will need to be wired to the power supply.
• Page 33 Chapter 3 Power/Communications board Figure 8. Wiring diagram for the battery backup, AC power fail, and low battery..

• Page 34: Serial Communications Setup

  M3000 Installation Manual Serial communications setup DIP switch settings The recommended communication method is by Ethernet. If using Ethernet and not using a downstream controller, this section does not apply and you can skip to the next chapter. Note: Set both SW1-1 and SW1-2 to ON.
• Page 35 Chapter 3 Power/Communications board Table 6. J3 - Primary port (RS-232) Connector J3 Signal name CTS (jumped to pin 9) (jumped to pin 7) Ground +5 VDC Not used Transmit (TX) data (jumped to pin 2) Receive (RX) data RTS (jumped to pin 1) Table 7.
• Page 36 M3000 Installation Manual Table 8. J5 - Auxiliary port (RS-232) Connector J5 Signal name (jumped to pin 2) Receive (RX) data RTS (jumped to pin 1) Table 9. J6 - Power input port Connector J6 Signal name +12 VDC Ground..

• Page 37: Host Computer Wiring

  Chapter 3 Power/Communications board Host computer wiring Figure 9. Wiring host computer to first M3000..
• Page 38 Installation Manual Note: We recommend that you use a DB9F PC to DB9F M3000 or M/5 serial cable (P/N 320038001, not included) to connect the host or modem to Primary port J8. Figure 10.Wiring host computer to modem or serial printer Note: If using a Digi board, use the same pinouts listed in the DB25F column.
• Page 39 Chapter 3 Power/Communications board Figure 11.Wiring modem to M3000, M/5 or serial printer..

• Page 40: Controller Wiring

  M3000 Installation Manual Controller wiring After you connect the first controller to the host, you can continue to connect (daisy chain) additional controllers together using the RS-232 or RS-422 port. Maximum cabling distance is 100 feet (30.48 m) for RS- 232 and 2,000 feet (609.6 m) for RS-422.
• Page 41 Chapter 3 Power/Communications board Figure 13.Wiring downstream (away from the host) using RS-232..
• Page 42 M3000 Installation Manual RS-422 connection The Power/Communications board RS-422 port J2 can be used to connect controllers together. Figure 14.Wiring upstream (toward the host) using RS-422..

• Page 43: Shield Wire Grounding

  Chapter 3 Power/Communications board Figure 15.Wiring downstream (away from the host) using RS-422 Shield wire grounding To ground the shield wire: 1. Connect the communications cable shield to the ground nut adjacent to the cable entrance knockout of the cabinet enclosure. For more details, see Figure 73, Typical installation using shielded cable/drain wire - outside and inside the enclosure on page 144.

• Page 44: Wiring The Auxilliary Port

  M3000 Installation Manual Wiring the auxilliary port The auxilliary (Aux) port J5 is used to connect the PXNplus console or Model 351 Time Display. Refer to the appropriate section in this manual or device manual for connection information. LED indicators on the Power/Communications board The Power/Communications board has eight LEDs.

• Page 45: Chapter 4. Pxnplus Cpu Board

  Chapter 4 PXNplus CPU board This chapter provides information about and instructions for using the PXNplus CPU controller board. In this chapter: Introduction.....36 Board layout .

• Page 46: Introduction

  M3000 Installation Manual Introduction The PXNplus CPU board provides direct-connect, dial-up, and network capabilities in one board. The following are some product highlights: • Supports Ethernet networks. • Supports the following network protocols: DHCP, TCP/IP, UDP, DNS, and DDNS. •..

• Page 47: Board Layout

  Chapter 4 PXNplus CPU board Board layout Figure 16.PXNplus CPU board layout..

• Page 48: Pins And Jumpers

  M3000 Installation Manual Pins and jumpers General purpose pins Table 11. General purpose pins Pins Shorting these pins.. This function is for manufacturing and catastrophic failure recovery only! Returns the board to boot maintenance mode which allows for burning in of a new boot image.

• Page 49: Downstream Configuration Jumper - J9

  Chapter 4 PXNplus CPU board Downstream configuration jumper - J9 Table 13. Downstream configuration jumper Pins Function RS-232 using J4 on Power/Communications board 1 and 2 RS-422 using J2 on the Power/Communications board 2 and 3 Reserved - Do not use. 3 and 4 Reserved - Do not use.

• Page 50: Led Indicators

  M3000 Installation Manual LED indicators LEDs on the PXNplus CPU board The LED state depends on which state the controller is in. There are two main modes with several substates: • Maintenance mode: indicates the state of the controller before any application is running. There are two maintenance mode states: •..

• Page 51: Modem Led Indicators On The Pxnplus Cpu Board

  Chapter 4 PXNplus CPU board Table 14 shows the LED state transitions. See Chapter 10 Troubleshooting, maintenance & support for error conditions. See Figure 16, PXNplus CPU board layout on page 37 for the location of the LEDs. Table 14. PXNplus CPU board LED normal state transitions During power up Boot maintenance mode OS (Operating system)

• Page 52: Ucsimmplus Board Led Indicators On The Pxnplus Board

  M3000 Installation Manual Table 15. Modem LEDs on the PXNplus CPU board (continued) LED number Name Description DS15 DSR - Data Set Ready When the modem is present, this LED is always ON. DS16 TX - Transmit Modem is sending data.

• Page 53: Configuring Upstream Communications With The Host

  Chapter 4 PXNplus CPU board The following products use these ports: the Integrated Configuration Tool, Picture Perfect, FCWnx/Secure Perfect, M5PXNplus, M2000PXNplus, M3000PXNplus, and DirecDoor. Configuring upstream communications with the host By network 1. Verify that you have a working network. If you need to configure before your network is running, skip to step 3.

• Page 54: Configuring Downstream Communications

  M3000 Installation Manual Configuring downstream communications The PXNplus supports up to seven downstream controllers using RS-232 through J4 of the Power/ Communications board or RS-422 through J2 of the Power/Communications board. To use direct-connect downstream communications, set J9 to pins 1 and 2.

• Page 55: Chapter 5 Reader Processing Boards

  Chapter 5 Reader processing boards This chapter provides information about and instructions for using the reader processing boards. In this chapter: Introduction.....46 2RP board .

• Page 56: Introduction

  M3000 Installation Manual Introduction The M3000 controller supports four types of reader processing boards: 2RP, 2SRP, and the 8RP. Only one type can be used at one time, for a maximum of: • Four 2RP boards (for support of up to eight readers), •..
• Page 57 Chapter 5 Reader processing boards Facility Commander Wnx and Secure Perfect The following device addresses are created for you by the Facility Commander Wnx and Secure Perfect software. This table is provided for your reference only. The device address is in the format mmmm-b-pp where mmmm represents the controller number, b represents the board number, and pp represents the point or device number.

• Page 58: Board Layout

  M3000 Installation Manual Board layout Figure 17.2RP reader board layout..

• Page 59: Setting Dip Switches

  Chapter 5 Reader processing boards Setting DIP switches Set dual in-line package (DIP) switches as described in Table 20 before installing and wiring 2RP board. Table 20. Reader technology and format Reader technology and format SW1-1 SW1-2 SW1-3 SW1-4 Not Valid Reserved Reserved Magstripe - Reversed Strobed..
• Page 60 M3000 Installation Manual Table 20. Reader technology and format Reader technology and format SW1-1 SW1-2 SW1-3 SW1-4 26 bit 55 bit 34 bit CardKey Wiegand - 35 bit Hughes 4002 2500 2804 3400 3703 = OFF Table 21. 2RP reader board address settings..

• Page 61: Setting Reader Voltage

  Chapter 5 Reader processing boards Setting reader voltage Select the proper reader voltage by placing the jumper on JP1. See Figure 18 below for details. Both reader ports are set to the selected voltage. Figure 18.Setting 2RP reader voltage..

• Page 62: Installing Resistor Packs

  M3000 Installation Manual Installing resistor packs Insert the proper resistor packs in RN1 and RN2. Be sure you insert the correct resistor pack for the reader voltage selected. Both resistor packs must be the same since the voltage for both readers must be the same. See Figure 19 below for details.

• Page 63: Wiring Readers

  Chapter 5 Reader processing boards Wiring readers If wiring a 12V reader that uses 5V data lines, note the following conditions before continuing: • Set the reader voltage (JP1) to 5 V. • Wire the Reader power lead to the Power output port (J6) on the Power/Communications board instead of wiring it to the 2RP board.
• Page 64 M3000 Installation Manual Figure 20.2RP reader connector points Table 23. 2RP connector pinouts J2/J4 reader connector pinouts J3/J5 relay connector pinouts Signal name Relay +5 VDC/+12 VDC Door Strike Relay – Normally Closed (NC) Ground Door Strike Relay – Common (Com) Display DO Door Strike Relay –..
• Page 65 Chapter 5 Reader processing boards Figure 21.Wiring 2RP to Wiegand, Strobed, F/2F, and supervised F/2F readers..

• Page 66: Wiring Digital Inputs

  M3000 Installation Manual Wiring digital inputs Each reader port has two unsupervised digital inputs (DIs) which are used for door status devices (door contacts and exit request input). Since these DIs are not supervised, they do not require end-of-line resistors.

• Page 67: Wiring Door Strikes

  Chapter 5 Reader processing boards Wiring door strikes The 2RP provides a door DO relay dedicated to each reader port. To wire a door strike: 1. Install the door strike (maximum 2 A @ 30 VDC or 0.50 A @ 120 VAC) as required. 2.
• Page 68 M3000 Installation Manual Figure 24.Wiring 2RP door strike - external relay..

• Page 69: Wiring Auxiliary Do Relays

  Chapter 5 Reader processing boards Wiring auxiliary DO relays One auxiliary DO relay per reader port can be defined by the user. The auxiliary DO relay is used for an auxiliary output device. To wire an auxiliary DO relay: 1. Install the auxiliary output (maximum 2 A @ 30 VDC or 0.50 A @ 120 VAC) as required. 2.

• Page 70: Wiring Alarm Shunt Relays

  M3000 Installation Manual Wiring alarm shunt relays One alarm shunt relay is available per reader port. The alarm shunt relay is used to shunt (disable) an external alarm system contact (such as burglar alarm) on a valid read or exit pushbutton request.

• Page 71: 2srp Board

  Chapter 5 Reader processing boards 2SRP board Each 2SRP reader board provides four supervised DIs (two alarm, two exit), two reader LED outputs, two door strike DO relays, two auxiliary DO relays, and two alarm shunt relays used to shunt out external alarm inputs. Please note the following: •..

• Page 72: Board Layout

  M3000 Installation Manual Board layout Figure 27.2SRP supervised reader board layout..

• Page 73: Setting Dip Switches

  Chapter 5 Reader processing boards Setting DIP switches Set DIP switches as described in the tables below before installing and wiring 2SRP board. Table 26. Supervised DI end-of-line resistors SW1- SW2- 5 - 8 Standard (1K, 1K) Special (6.8K, 18K) Time Display Readers (Time &..
• Page 74 M3000 Installation Manual Table 27. Reader technology and format (continued) Reader technology and format SW3-1 SW3-2 SW3-3 SW3-4 2802 2804 3600 2700 2801 32 bit Motorola Indala 75 bit PIV Wiegand - 2800 35/37 bit Hughes 26 bit 55 bit..

• Page 75: Setting Reader Voltage

  Chapter 5 Reader processing boards Table 29. Special reader types Reader type SW4-5 SW4-6 SW4-7 SW4-8 Standard Readers Special Readers (single-color LEDs) Time Display Readers (T&A) HID Pin Pad Readers for Fidelity For special readers, see Figure 18 on page 70. = OFF Setting reader voltage Select the proper reader voltage by placing the jumper on JP1.

• Page 76: Installing Resistor Packs

  M3000 Installation Manual Installing resistor packs Insert proper resistor packs in RP1 and RP13. Be sure you insert the correct resistor pack for the reader voltage selected. Both resistor packs must be the same since the voltage for both readers must be the same. See Figure 29 below for details.

• Page 77: Wiring Readers

  Chapter 5 Reader processing boards Wiring readers If wiring a 12V reader that uses 5V data lines, note the following conditions before continuing: • Set the reader voltage (JP1) to 5V. • Wire the Reader power lead to the Power output port (J6) on the Power/Communications board instead of to the 2SRP board.
• Page 78 M3000 Installation Manual Figure 30.Wiring 2SRP to Wiegand, F/2F, Strobed, and Supervised F/2F Readers..
• Page 79 Chapter 5 Reader processing boards Figure 17.2SRP supervised reader connector points Table 18. 2SRP connector pinouts J2/J4 reader connector pinouts J3/J5 relay connector pinouts Signal name Relay +5 VDC/+12 VDC Door Strike Relay – Normally Closed (NC) Ground Door Strike Relay – Common (Com) Display DO Door Strike Relay –..

• Page 80: Special Readers With Single Color Leds

  M3000 Installation Manual Special readers with single color LEDs The LED will flash fast upon a valid access condition and turn off for 3 to 4 seconds upon an invalid attempt. See Table 29, Special reader types on page 65 for switch setting information. In this configuration, the Alarm Shunt Relay is no longer available.

• Page 81: Wiring Dis

  2. Select the appropriate digital input for each alarm input device. 3. Ground the shields of the cable at the M3000 enclosure grounding studs. Insulate the shield (with tape or shrink tubing) at the DI device end to avoid electrical noise.
• Page 82 M3000 Installation Manual Figure 19.Wiring 2SRP door alarm contact and exit request..

• Page 83: Wiring Door Strikes

  Chapter 5 Reader processing boards Wiring door strikes One reader LED (door DO) and one door DO relay are dedicated to each reader port. The door DO is used for the LED on the reader or an external door relay. To wire a door strike: 1.
• Page 84 M3000 Installation Manual Figure 21.Wiring 2SRP door strike - external relay..

• Page 85: Wiring Auxiliary Do Relays

  Chapter 5 Reader processing boards Wiring auxiliary DO relays One auxiliary DO relay per reader port can be defined by the user. The auxiliary DO relay is used for an auxiliary output device. To wire an auxiliary DO relay: 1. Install the auxiliary output device (maximum 2 A @ 30 VDC or 0.50 A @ 120 VAC) as required. 2.

• Page 86: Wiring Alarm Shunt Relays

  M3000 Installation Manual Wiring alarm shunt relays One alarm shunt relay is available per reader port. The alarm shunt relay is used to shunt (disable) an external alarm system contact (e.g. burglar alarm) on a valid read or exit pushbutton request.

• Page 87: 8rp Board

  Chapter 5 Reader processing boards 8RP board Introduction The number of 8RP boards supported by different host software systems varies. Consult the manual that came with your software for this information. • The 8RP board was redesigned to work with 12V readers only. This new version of the 8RP board can be identified by the assembly number 110100001 with a revision of C or later.
• Page 88 M3000 Installation Manual Table 20. 8RP device addressing - Picture Perfect Board 2 Board type: Board 2 Reader 9 and 10 Reader 11 and 12 Reader 13 and 14 Reader 15 and 16 Picture Perfect board number Readers 0 and 1..

• Page 89: Board Layout

  Chapter 5 Reader processing boards Board layout Figure 24.8RP reader board layout..

• Page 90: Setting Dip Switches

  = OFF Powering two 8RP boards To ensure proper function when using two 8RP Boards in the M3000 controller, the second 8RP Board should be wired directly to the Power Communication board as shown in Figure 25. Figure 25.Powering two 8RP boards..

• Page 91: Wiring Readers

  Chapter 5 Reader processing boards Wiring readers To wire a reader: 1. Mount the reader. Refer to the manual that came with your reader for specific mounting instructions. 2. Run cable from the reader to the controller. Bring each reader cable through the appropriate knockout hole in the controller cabinet.
• Page 92 M3000 Installation Manual Figure 26.Wiring 8RP to F/2F or Supervised F/2F Readers..

• Page 93: Wiring Door Strikes

  Chapter 5 Reader processing boards Wiring door strikes One reader LED (door DO) is dedicated to each reader. The reader LED (door DO) is used for the reader LED and/or for an external door strike relay. To wire a door strike: 1.
• Page 94 M3000 Installation Manual..

• Page 95: Chapter 6 Optional Di And Do Boards

  Chapter 6 Optional DI and DO boards This chapter provides information about and instructions for using the optional DI and DO boards. In this chapter: Introduction.....86 20DI board .

• Page 96: Introduction

  Installation Manual Introduction The M3000 Controller supports the 20 Digital Input (20DI) board, the 16 Digital Output (16DO) board, and the 16 Digital Output with Relays (16DOR) board. Although the M3000 enclosure holds up to seven boards, the specific number of DI and DO boards supported by the different host software systems varies. Reference the manual that came with your host system for further information on how many boards it supports.
• Page 97 Chapter 6 Optional DI and DO boards Figure 31.20DI board layout..

• Page 98: Setting Dip Switches

  2. Select the appropriate digital input for each alarm input device. 3. Ground the shields of the cable at the M3000 enclosure grounding studs. Float the shield (with tape or shrink tubing) at the DI device end to avoid electrical noise.
• Page 99 Chapter 6 Optional DI and DO boards Figure 32.Wiring DI point..

• Page 100: 16do And 16dor Boards

  The first two relays on each J connector can be wired as Normally Open or Normally Closed. The last two relays on each J connector are factory-set as Normally Open. Note the following: • The maximum allowable distance between the M3000 16DO/16DOR board and the output device is 1,000 feet (30.48 m). •..
• Page 101 Chapter 6 Optional DI and DO boards Figure 33.16DO board layout..
• Page 102 M3000 Installation Manual Figure 34.16DOR board layout..

• Page 103: Setting Dip Switches

  Chapter 6 Optional DI and DO boards Setting DIP switches Set the DIP switches as described in the table below before installing the 16DO/DOR board and wiring the digital output devices. Table 32. DO/DOR board addressing Board number SW1-1 SW1-2 SW1-3 SW1-4 = OFF..
• Page 104 M3000 Installation Manual Figure 36.Wiring output device to 16DOR board..

• Page 105: Chapter 7 Testing Before Powering Up

  Chapter 7 Testing before powering up This chapter provides instructions for testing your controller before you apply power. In this chapter: Testing ...... 96..

• Page 106: Testing

  Result: Solution: Reverse the wires on pins 3 and 4 so pin 3 is the + voltage. The meter should read +12 to +15 VDC. 7. Reconnect the J6 connector. Once you have completed these steps, power up the M3000.

• Page 107: Chapter 8 Controller Firmware Tools

  Chapter 8 Controller firmware tools This chapter provides information about and instructions for using controller firmware tools. In this chapter: Using the Integrated Configuration Tool ...98 Using enhanced Flash (eFlash) within Picture Perfect, Secure Perfect, and FCWnx .

• Page 108: Software Requirements

  M3000 Installation Manual Using the Integrated Configuration Tool The Integrated Configuration Tool is a browser-based utility used to configure a controller board, update the firmware, and view the application log file. Requirements Software requirements One of the following Internet browsers: •..

• Page 109: Initial Configuration

  Chapter 8 Controller firmware tools Figure 38.Connecting through network hub Before you continue Answer these questions before continuing: • Is there a firewall on the computer you are using to access the Integrated Configuration Tool? If so, you will need to disable it in order to use the Integrated Configuration Tool. •..
• Page 110 M3000 Installation Manual 6. If this computer is set for: • DHCP, then the Obtain an IP address automatically field is already selected. Select Use the following IP address. • Static, write down the IP address and Subnet number. You will need to reset your computer back to these numbers after the controller configuration is complete.
• Page 111 Chapter 8 Controller firmware tools Initial configuration: Windows 7 1. Click the Start button, Control Panel, Network and Internet, and then Network and Sharing Center. 2. In the View your active networks section of the form, click the Local Area Connection link. Note: If you are not currently connected to a network, restore the connection before continuing.

• Page 112: Connecting And Starting The Tool

  M3000 Installation Manual Connecting and starting the tool If this is the first time setting up this controller, you will need to follow special directions. Refer to Initial configuration on page 99. Otherwise, follow the steps below to start the Integrated Configuration Tool.

• Page 113: Saving Configuration Changes

  Chapter 8 Controller firmware tools Saving configuration changes Before using the Integrated Configuration Tool, note the following details about saving your changes: • If you change any options on a page, you must click the Save button (see Figure 39) to save your changes before switching to another page.

• Page 114: Controller Configuration Menu -> Host/connection Type

  M3000 Installation Manual Controller Configuration menu -> Host/Connection type Use the Host/Connection type form (Figure 40) to select the software package and connection type used by the computer for which you are configuring the controller. Figure 40.Host/Connection type form 1. If you have not already done so, log on to the Integrated Configuration Tool. See..

• Page 115: Controller Information Menu -> Controller Information

  Chapter 8 Controller firmware tools Controller Information menu -> Controller Information Use the Controller Information form (Figure 41) to set the controller’s address. This form also provides the controller online/offline status, build and application versions, and modem baud rate. Note: If this is a Picture Perfect network controller only (i.e.
• Page 116 M3000 Installation Manual Using the Other Info field The Controller Information page provides access to several status reports based on uClinux commands which are available for checking and monitoring the PXNplus board. Call Technical Support for assistance with these reports.

• Page 117: Network Configuration

  Chapter 8 Controller firmware tools Controller Parameters menu The Controller Parameters menu on the Integrated Configuration Tool contains the following options: • Network Configuration: configure the network settings. • Dial Configuration: configure dial-up settings. See page 110. • Encryption Keys: set data encryption. See page 111. •..
• Page 118 M3000 Installation Manual DHCP: • For a dynamic controller IP address, select Use DHCP. To name the controller, perform one of the following steps: • Enter a fully qualified, unique domain name in the Controller name field. For example: controller.test.utc.com •..
• Page 119 Chapter 8 Controller firmware tools Network configuration — Dual NIC detected If FCWnx is configured at the host type on the Host/Connection type form and the PXNPlus board has a dual NIC installed, the Network configuration form will have Primary Network and Secondary Network tabs at the top of the form, as shown in Figure 43.
• Page 120 M3000 Installation Manual Dial Configuration Use the Dial Configuration form (Figure 44) to set up the dial fallback feature for the controller. Either the on-board modem or an external modem can be used. Figure 44.Controller Parameters/Dial Configuration form 1. From the Controller Parameters menu, select Dial Configuration.
• Page 121 Chapter 8 Controller firmware tools Encryption Keys To secure transmissions between the micro and the host, data can be encrypted using DES (Data Encryption Standard) encryption. Use the Encryption Key form (Figure 45) to enter keys which will create an encryption pattern for transmission.
• Page 122 M3000 Installation Manual Badge Formats Note: This section is intended for Picture Perfect users with a working knowledge of universal badge formats. Secure Perfect and FCWnx users should use the Other Parameters form to configure badge formats, as described on page 117.
• Page 123 Chapter 8 Controller firmware tools 6. In the Total Bit Length field, select the number of bits required to encode and decode badge data. 7. In the Facility Characters field, enter the number of characters required for the facility data. 8.
• Page 124 M3000 Installation Manual 11. You have two Save options for saving a Wiegand badge format: • Click Save Format to Controller. If any errors are encountered, an alert dialog box pops up. • Click Save Format to File. This saves the badge format file to your local computer.
• Page 125 Chapter 8 Controller firmware tools Figure 48.Other Parameters/Badge Formats - Create MAG format form 6. You have two options for saving a MAG badge format. • Click Save Format to Controller. If any errors are encountered, an alert dialog box pops up. •..
• Page 126 M3000 Installation Manual Edit a badge format 1. If you have not already done so, log on to the Integrated Configuration Tool. See To start the Integrated Configuration Tool: on page 102. 2. Click Controller Parameters, then Badge Formats. 3. Select Edit.

• Page 127: Other Parameters

  Chapter 8 Controller firmware tools Other Parameters Depending on the Host/Connection type being used, some or all of the following fields appear on the Other Parameters form, which is shown in Figure 49 and described in Table 35. Figure 49.Parameters/Other Parameters form (Example) Note: Be sure to click Save at the bottom of the Parameters/Other Parameters form before switching to another form.
• Page 128 M3000 Installation Manual Table 35. Parameters/Other Parameters options Parameter Description Change Username/Password Set the username and/or the password used to log on to the Integrated Configuration Tool. By default, these values are set to “install, install”. For increased security, we recommend that you change the default values.

• Page 129: Restore Factory Defaults

  Chapter 8 Controller firmware tools Table 35. Parameters/Other Parameters options (continued) Parameter Description Enable/Disable Lock on Duress Control if a door will lock and signal a threatening situation when a duress PIN code is entered at a reader. (Note: This option is available for Picture Perfect only.) Enable/Disable Passive Time &..
• Page 130 M3000 Installation Manual There are two methods to restore the factory default settings: through the Integrated Configuration Tool and by the contact push button on the board. The table below explains when to use each method. Restore the factory defaults by..

• Page 131: Flash Controller Menu/flash Controller

  Chapter 8 Controller firmware tools Flash controller menu/Flash controller The PXNplus board uses a single flash file capable of supporting both Picture Perfect, Secure Perfect, and FCWnx hosts. If you need to “flash” the controller, you can use the Flash Controller form (Figure 50) to upload a file that uses one of the following formats: •..

• Page 132: Logging Menu

  M3000 Installation Manual Logging menu The menu contains the following options: • Log Control Parameters: select the items to track and send to the log file. • View Log File: displays the log file. • Save Log File: saves the log to a file.

• Page 133: Configuration Checklist For Integrated Configuration Tool

  Chapter 8 Controller firmware tools Configuration checklist for Integrated Configuration Tool In order to complete controller configuration using the Integrated Configuration Tool, you will need the following information: Secure Perfect and Facility Commander Wnx Communication type Information needed Write your answer here Direct Controller address: Dial-up..
• Page 134 M3000 Installation Manual Picture Perfect Communication type Information needed Write your answer here Direct No further configuration needed. Dial-up Controller address: Phone number to reach host: Secondary phone number to reach host: Ethernet Use DHCP: NO Controller IP: Use DNS: NO..

• Page 135: Using Enhanced Flash (eflash) Within Picture Perfect, Secure Perfect, And Fcwnx

  Picture Perfect you are using. When the controller is powered up, you may need to flash download the Picture Perfect application code into the controller (M3000, M5, and M2000 series only). Before you begin flashing your controllers, review the following information: •..
• Page 136 M3000 Installation Manual To flash a controller using the eFlash GUI: 1. Log on to a Picture Perfect client PC. 2. From the Configuration menu, select Micros to display the Micro form. 3. Click Find to search for the controller you want to update.
• Page 137 Chapter 8 Controller firmware tools Figure 52.Picture Perfect 4.0 eFlash Form 6. On the Network Map, click the controller that you want to flash. 7. Click Browse next to the selected controller, to display a list of firmware files and select the file to be used for flashing.
• Page 138 M3000 Installation Manual Figure 54.Picture Perfect 4.0 eFlash in Progress 9. Wait until the flash is complete. You cannot flash another controller until the current selections are complete. Note: Only one instance of eFlash can be run on a system. When eFlash begins, it creates a lock file (/tmp/.eflash.lock).
• Page 139 Chapter 8 Controller firmware tools Operating eFlash from the command line One or more of the arguments listed in Table 36. eFlash command line arguments can be included in a command line. Note: If an option is repeated, only the last value is used with the exception of -m and -l, which may be repeated multiple times.
• Page 140 M3000 Installation Manual The eFlash configuration file The eFlash configuration file is an optional file located at rootcaslog.eflashrc. A Picture Perfect operator can use this file to define flashing requirements for the entire system once, and then use part or all of the definition to flash or reflash controllers as needed.

• Page 141: Secure Perfect

  Chapter 8 Controller firmware tools Secure Perfect The following procedures were developed using Secure Perfect 6.1.1. Some forms may vary depending upon the version of Secure Perfect you are using. This feature is not available for controllers not running the Secure Perfect application code. Flash Micro is an enhanced flash method which does not require the controller to be in maintenance mode.
• Page 142 M3000 Installation Manual • If the LED is yellow, the controller firmware does not match with the latest firmware on the Server computer. 5. Click Flash from the Micro Utility Form toolbar. Figure 56.Micro Utility Form toolbar Flash Icon Result: The Micro Flash & Micro Parameter Configuration window displays. This window is available only if the controller is online.
• Page 143 Chapter 8 Controller firmware tools Figure 58.Micro Flash window 7. Click OK to begin the flash and reset process. Result: The controller firmware has been downloaded to your controller. The controller will reset after a successful flash and database download will take place. View/edit parameter information To view or edit the parameter information: 1.
• Page 144 M3000 Installation Manual 5. Click Flash from the Micro Utility Form toolbar. Figure 60.Micro Utility Form toolbar Flash Icon Result: The Micro Flash & Micro Parameter Configuration window displays. This window is available only if the controller is online. Figure 61.Micro Flash & Micro Parameter Configuration window..
• Page 145 Chapter 8 Controller firmware tools Result: The configuration for the controller is retrieved and the Micro Parameter Configuration window displays (Figure 62). The Micro Parameter - Direct/Dialup tab provides options for changing the connection type of the controller and its Address, Idle Time, and DI res tolerance. Figure 62.Micro Parameter - Direct/Dialup tab The Micro Parameter - Badge Format tab provides options for selecting a magnetic stripe or Wiegand format.

• Page 146: Fcwnx

  M3000 Installation Manual FCWnx The following procedures were developed using FCWnx 7.0, Service Pack 2. Some forms may vary depending upon the version of FCWnx you are using. The Monitors & Controls menu, Controller Monitor form of the FCWnx application allows you to monitor communications and manage each controller in the system.
• Page 147 Chapter 8 Controller firmware tools 5. Right click on the controller(s) that you want to flash to obtain the Flash Controller(s) menu selection. Double click on Flash Controller(s). Figure 65.Flash Controller(s) menu selection Result: The Controller Flash & Controller Preference Configuration window displays. This window is available only if the controller is online.
• Page 148 M3000 Installation Manual To select a specific flash file, click View/Edit Flash Files. This option is primarily used by Technical Support personnel when it is necessary to selectively flash an older version of firmware on a controller. Figure 67.Controller Flash window 7.
• Page 149 Chapter 8 Controller firmware tools View/edit parameter information To view or edit the parameter information: 1. Verify that the FCWnx services are running (refer to the appropriate section of the Installation Manual for the system you purchased). 2. Log on to the FCWnx program. 3.
• Page 150 M3000 Installation Manual Figure 70.Controller Flash & Controller Preference Configuration window 6. Click View/Edit Preference Info. Result: The configuration for the controller is retrieved and the Controller Preference Configuration window displays. The Direct/Dialup tab allows you to change the connection type of the controller and its Address, Idle Time, and DI res tolerance.
• Page 151 Chapter 8 Controller firmware tools The Credential Format tab allows you to select a magnetic stripe or Wiegand format. Figure 72.Credential Format tab The Networking tab is read only. Use the Integrated Configuration Tool to update this information. 7. Make your changes and click OK.
• Page 152 M3000 Installation Manual..

• Page 153: Chapter 9 Regulatory Information

  Chapter 9 Regulatory information This chapter lists the regulatory information for CE, FCC, and UL compliance. In this chapter: CE (European) and FCC compliance...144 UL compliance .

• Page 154: Ce (european) And Fcc Compliance

  Figure 75 on page 145. • The CPU board must be in the second slot from the right of the M3000 card cage and grounded with a factory-installed braided wire as shown in Figure 75 on page 145.
• Page 155 Chapter 9 Regulatory information Figure 74.Earth Ground Connection Figure 75.Location and grounding of the Power/Communications and CPU board 530572001C..
• Page 156 M5 controller Installation Manual Figure 76.Installing ferrite..

• Page 157: Ul Compliance

  Picture Perfect-UnixWare 2.0 or later system. The minimum configuration for each application consists of the M3000 with a 2RP or 8RP board and a 20DI board. The 20DI board must be used for proprietary burglar alarm applications. The 2RP or 8RP board must be used for access control..

• Page 158: Weee

  • Humidity: 85% • M3000 - Output Ratings: 2RP, 2SRP, 8RP reader boards - card reader outputs must be rated a minimum 11 to 12 VDC at 150 mA per output. • M3000 - Input Ratings: 120 VAC, 50/60 Hz, 0.9 A and 240 VAC, 50/60 Hz, 0.5 A •..

• Page 159: Declaration Of Conformity

  Chapter 9 Regulatory information CE regulatory notice Manufacturers Declaration of Conformity Product Identification: Model/type: M3000 BOM revision level: Category (description): Microcontroller Brand: UTC Fire & Security Manufacturer: UTC Fire & Security, Americas Corp., Inc 3211 Progress Dr. Lincolnton, NC 28092 EU Representative: UTC Fire &..
• Page 160 M5 controller Installation Manual..

• Page 161: Chapter 10 Troubleshooting, Maintenance & Support

  In this chapter: Troubleshooting your M3000 .... . 152 Maintenance .

• Page 162: Troubleshooting Your M3000

  Troubleshooting your M3000 This section provides information to help you diagnose and solve various problems that may arise while configuring or using the M3000 and offers technical support contacts in case you need assistance. (See Contacting technical support on page 161.) Refer to the appropriate section: •..

• Page 163: Communications Problems

  Host computer wiring on page 27. Reader problems Consult your reader installation manual for potential problems which are not related to the M3000. You can also refer to the following sections of this manual: • Using the 2RP board on page 153.
• Page 164 M3000 Installation Manual Problem: The reader has power, but the Badge Read OK LED on the CPU board does not light up when a badge is presented. Resolution: 1. Be sure the resistor packs are installed and are the correct value for the reader type being used.

• Page 165: Door Strike Problems

  Chapter 10 Troubleshooting, maintenance & support Using the 8RP board Problem: The reader does not power up. Resolution: 1. Check the wiring between the 8RP board and the reader. See 8RP board on page 77 and the reader installation manual. 2.
• Page 166 M3000 Installation Manual Problem: The network controller does not connect. Resolution: 1. Verify your network settings: • Host IP address (Picture Perfect systems) • Controller IP address and controller address (Secure Perfect systems) • Network mask • Gateway IP •..

• Page 167: Diagnostic Led Display

  Chapter 10 Troubleshooting, maintenance & support Problem: The dial-up controller does not connect. Resolution: 1. Verify the following settings: • Controller address • Modem strings • Baud rate settings • Cabling 2. Verify J10 jumper setting on the PXNplus CPU board: •..
• Page 168 M3000 Installation Manual Table 38. PXNplus CPU board LED fault conditions (continued) Resolution or Definition Monitor failure The controller is configured incorrectly in the Integrated Configuration Tool. Restore Factory default defaults settings were requested restored to the board. Shutdown The board was..

• Page 169: Maintenance

  This is a maintenance-free, leakproof, long-life battery that should not be removed under normal circumstances. The backup battery is located in the bottom of the M3000 enclosure. WARNING: Be sure to observe battery manufacturer's instructions: DANGER EXPLOSIVE GASSES •..
• Page 170 Remove the batteries as follows: 1. Remove the battery cables from the batteries. 2. Remove the rechargeable batteries from the M3000 enclosure. 3. Dispose of the batteries as required by local ordinances or regulations. Install new batteries as follows: Note: Use only manufacturer-recommended replacement batteries.

• Page 171: Contacting Technical Support

  Chapter 10 Troubleshooting, maintenance & support Contacting technical support For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, you may contact technical support during normal business hours (Monday through Friday, excluding holidays, between 8 a.m. and 7 p.m. Eastern Time). Table 39.
• Page 172 M3000 Installation Manual..

• Page 173: Index

  Index AC input power to the M3000 .......19 Integrated Configuration Tool aux port wiring.........34 Badge Formats form.........112 Configuration Information form......105 Controller Parameters menu......107 DES encryption configuration......111 DHCP IP address........108 Badge formats, configuring for Picture Perfect ....112 Dial Configuration form.......110 Batteries ..........159 dynamic host IP address .......108..
• Page 174 M3000 Installation Manual Numerics Power/Communications board board layout .........18 DIP switch settings........24 16DO Board..........90 LEDs..........34 board layout .........91 preface........... ix setting the DIP switches .......93 wiring the digital output devices ......93 product 16DOR Board .........90 overview..........2 board layout .........92 PXNplus board setting the DIP switches .......93..