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Aug 7, 2014 - SOURCE: how to reset master code on adt alarm system without original master code. Try 1234,just for kicks and giggles. If that does not work,.

• Dsc Impassa User Manual
• Dsc Impassa System Manual
• Adt Impassa Keypad

Background:
We quit ADT monitoring after our contract was fulfilled, sometimes I use it as a local system but I prefer my own IP cameras and we have a great family guard dog.
Assuming your system was subsidized at sign-up, you should own it when you finish your term contract (eg; 36 months).
Recently, I switched to VoIP and I had my phone line disconnected. On the day it happened, the panel beeped and I got a trouble light, alphanumeric=unable to contact ADT.
In order to disable the warning, I would normally need to do this: *8 5010 015 7 ### for TLM disable, then power cycle the panel.
Problem is, the installer code is not default 5010 or a handful of other possible default codes, it is a local ADT code.
1. I contact my local ADT, they will not release any installer codes. Fair enough, but if it's the same across my neighbourhood, that's poor security should it be leaked. Instead they say they can help me power down the system. I think why? I own it now.
2. I email for a tech to come by and disable the TLM/reset the code. Answer is no, 'unfortunately for liability purposes we cannot have technicians attend the home of inactive ADT customers'.
3. I email again, this time escalated to ADTCanada to pay for the service which would make me a customer by definition. They say no, citing the quotation above. (I previously asked why a sales rep can come in, check security points, etc and 'apparently' they are under a different policy).

Dsc Impassa User Manual

4. Last try to contact and resolve, I call and inquire if I had 'active' monitoring, how much would it be? They say probably a couple of hundred negotiated with the installer. Ridiculous, for less than a minute of work.
Now, if I really want to tinker with the system and do it myself, I can physically jumper the main panel in the basement box, but this requires re-programming my whole house and could take a few hours.

Dsc Impassa System Manual

The upside is I set my own installer code, and I can get it to call my cell or any number if it goes off, and have it work in conjunction with my cameras.. not for the technically challenged.

Adt Impassa Keypad

My recommendation to you is to figure out if you have a default installer code, or obtain it while still on contract. 6321, 5555, 5010 are common codes for the DSC832.
Because you will NOT be able to easily use the system with another company even though you OWN it. It's how ADT attempts to keep inactive systems tethered to ADT.
And while you're at it, if you still want 3rd party monitoring, check out TMC for better monitoring prices.
This is how you want to do business ADT?